A. Reuse Sales

1. Running point of sale from start to finish (measuring/cutting a customer’s purchase and completing the transaction at the register)

2. Operating cash registers, managing financial transactions, and balancing drawers, preparing deposits

3. Analyzing sales figures and interpret sales trends, regularly reported, to facilitate future planning

4. Setting and tracking sales goals with Community Director for Brooklyn Warehouse.

5. Tracking all reuse data and analyzing it in making decisions. 

6. Creating and preparing for promotions and opportunities to increase sales, with particular focus on our annual sales of the year like Small Business Weekend.

7. Communicating what material is moving/most popular to other outlets so it can be highlighted for sale.

8. Focusing on loss prevention routines and procedures

9. Assist other Team Members involved in the sale of fabric.

B. Reuse Room Management

1. Maintaining the presentation of the sales floor, products, signage, and displays by managing stock levels 

2. Developing and refining an efficient system to categorize, price, and store incoming material, including filtering out material that should be shredded.

3. Communicating what supplies and material are needed to effectively oversee the Reuse Room

4. Opening and Closing procedures of the FABSCRAP Reuse Room

5. Keeping the FABSCRAP shopping and register areas impeccably clean – floors swept, surfaces clear and wiped down, product and fixtures dusted regularly, trash and recycling removed when needed

6. Assisting with off-site reuse sales as needed

C. Customer Service

1. Greeting customers, responding to questions, understanding their needs and sharing appropriate suggestions

2. Turning any frustrated customer to a happy customer with empathy and tact

3. Responding to email inquiries about our fabric, and making suggestions to produce sales.

4. Nurture relationships with shoppers.

D. Build External Partnerships

1. Work with Community Lead for active outreach to our local community via email newsletters or social media to increase our impact and recruit shoppers.

2. Triage all requests for free fabric and arrange for logistics of pick up and/or shipping fabric to partners

E. Manage Interns and Reuse Volunteers

1. Delegate and oversee tasks

2. Facilitate intern projects and education

3. Communicate with management to address any intern or Reuse Volunteer issues

F) Budget-Focus

Finding creative ways to drive traffic to our website, online store, Brooklyn Warehouse, or events and/or sell additional product. This includes bringing in donations and fundraising, particularly during biggest sales, our anniversary, and end-of-year giving campaigns.

G) Mission-Focus

A successful Reuse Coordinator will make sure every visitor to our warehouse - our shoppers, volunteers and our community partners - understand the details of our mission, our impact, our system, our locations, our events, and how to access fabric. Everyone should feel important for their contribution to our industry-changing work, so much so that they feel informed and empowered to share their experience with others!

H) Teamwork-Focus

Collaborating with all members of the FABSCRAP Team to create a safe, supportive, and productive workplace. Including a commitment to direct and genuine conflict resolution and an open and honest contribution to FABSCRAP’s developing diversity, equity, and inclusion work.

OTHER ACTIVITIES (AS NEEDED)

• Working at FABSCRAP events

• Finding and attending events on behalf of FABSCRAP

• Additional data management

• Availability when extra hands are needed in other Departments

• Providing content for social media, website, and annual reports.

• Represent FABSCRAP appropriately, honestly, and with a positive attitude

• Provide strategic feedback often to help FABSCRAP grow and succeed